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Following water valvemen through the streets of Bangalore, I have also studied the lives and behavior of these frontline workers, figuring out why they may or may not comply to bureaucratic direction. Read about our work during its initial stages in UC Berkeley News and in the Bangalore Mirror.
Find the final paper here: Hyun, C., Post, A. E., & Ray, I. (2017). Frontline worker compliance with transparency reforms: Barriers posed by family and financial responsibilities. Governance. https://doi.org/10.1111/gove.12268
MEDIA SOURCES (top to bottom) // Talking shit logo created in logomakr.com by C. Hyun // 'Septic tank waste disposal' video by Prabakar Subramaniam // 'Bombay #6' by flickr/Thomas Leuthard // 'Macho macho men' by flickr/Nicolas Mirguet // 'India storm drain cover' by flickr/Nate Grigg //'Indian plumbing' by flickr/Andrea Kirkby // 'Facebook bureaucracy' by C. Hyun
REFERENCES (top to bottom) // Politics of shit (A. Appadurai, 2002) // Sanitation for all (UN-Water, 2016) // 10 million gallons of shit (based on Eawag, 2017) // Wastewater treatment in Indian cities (Government of India, 2013) // Wicked problems (Rittel & Weber, 1973) // Taboo (Black & Fawcett, 2010)